Terms of service

Last updated: 24 October 2026

Welcome to Tanusha Jewels. These Terms of Service explain the terms and conditions for using our website, https://tanushajewels.com, and purchasing our products.

By accessing our website or placing an order, you agree to these terms and our applicable store policies. Nothing in these terms removes any rights you may have under applicable consumer-protection laws.

1. About Tanusha Jewels

Tanusha Jewels offers fashion jewellery, handmade pieces, and other jewellery products through our online store. Our website is powered by Shopify, which provides the e-commerce platform that enables us to sell our products.

2. Eligibility and Customer Information

You must be legally permitted to use our services under the laws applicable to you. When placing an order, you agree to provide accurate, complete, and up-to-date contact, billing, shipping, and payment information.

You are responsible for keeping your account login details secure and for activity carried out through your account.

3. Products and Availability

We make reasonable efforts to display our products, colours, sizes, materials, and other details accurately. Actual colours and appearance may vary depending on your screen and device settings.

Product availability, designs, descriptions, and prices may change. We will make reasonable efforts to ensure that product information is accurate and will correct material errors when identified.

4. Orders and Cancellations

Placing an order is a request to purchase the selected products. An order is subject to acceptance and successful payment processing, where applicable.

We may decline or cancel an order where reasonably necessary, including when a product is unavailable, a pricing or listing error occurs, payment cannot be verified, or fraud is suspected. Where payment has already been collected for an order that we cancel, we will arrange any refund required under applicable law.

Please contact us as soon as possible if you need to request an order cancellation. Cancellation may not be possible once an order has been processed or dispatched. Your statutory rights remain unaffected.

5. Prices and Payments

Product prices are displayed on our website and may change without prior notice. The applicable price is the price shown at checkout when you place your order.

Shipping charges, applicable taxes, customs duties, or import charges will be shown or communicated as applicable. International customers may be responsible for customs duties or import taxes imposed by their destination country.

You agree to use a payment method that you are authorised to use and to provide accurate payment information.

6. Shipping and Delivery

Orders are processed and delivered according to our Shipping Policy, which explains processing times, delivery estimates, shipping charges, and available delivery methods.

Delivery estimates are not guaranteed. Delays may occur due to courier operations, customs processing, weather, or other circumstances beyond our reasonable control. We will provide reasonable assistance with delivery-related enquiries.

Nothing in these terms excludes responsibilities that applicable law places on us regarding delivery, loss, or damaged products.

7. Returns, Refunds, and Exchanges

Returns and refunds are handled according to our published Return Policy.

- Domestic orders (India): Customers must submit a return request within 3 days of delivery.
- International orders: Customers must submit a return request within 21 days of delivery.

For return requests, customers must provide a continuous, unedited unboxing video and clear photographs of the product for review. Return eligibility and approval are subject to our published Return Policy and applicable law.

Please review our Return Policy for the full process and conditions. Nothing in these terms limits any consumer rights that cannot legally be excluded.

8. Intellectual Property

The Tanusha Jewels name, logo, website content, photographs, product listings, graphics, and other original materials are owned by or used lawfully by Tanusha Jewels or their respective rights holders.

You may browse our website and use its content for personal, non-commercial purposes. You must not copy, reproduce, distribute, or commercially use our content, photographs, branding, or other protected materials without appropriate permission.

9. Acceptable Use

You agree not to misuse our website, interfere with its operation, attempt unauthorised access, introduce malicious code, submit fraudulent information, or use our services for unlawful purposes.

We may restrict access or take appropriate action when necessary to protect our customers, business, website, or service providers, subject to applicable law.

10. Third-Party Services and Links

Our website may use third-party services, including Shopify, payment providers, courier services, and other applications. Third-party websites and services may have their own terms and privacy policies.

We are not responsible for third-party websites that we do not operate, except where responsibility applies under applicable law.

11. Privacy

Our collection and use of personal information are explained in our Privacy Policy. By using our website, you acknowledge that you have had the opportunity to review that policy.

12. Liability

We take reasonable care in operating our website and providing our products. To the extent permitted by applicable law, we are not responsible for losses arising from circumstances beyond our reasonable control or from misuse of our website.

Nothing in these terms excludes or limits liability, warranties, remedies, or consumer rights that cannot legally be excluded or limited.

13. Changes to These Terms

We may update these Terms of Service to reflect changes to our business, website, products, or legal requirements. Updated terms will be published on this page with a revised date where appropriate.

Changes will apply as permitted by applicable law. Your statutory rights remain unaffected.

14. Governing Law

These terms are subject to the laws applicable to Tanusha Jewels and its transactions, including applicable Indian laws. Any dispute will be handled by the competent courts or dispute-resolution bodies as determined under applicable law. Nothing in this section removes any mandatory rights or remedies available to consumers.

15. Contact Us

For questions about these Terms of Service, orders, or our store policies, please contact:

Business: Tanusha Jewels
Website: https://tanushajewels.com
Email: tanushajewels@gmail.com
Business address: 157-B Rajamal Ka Talab Tripoliya Bazar Jaipur 302002 Rajasthan

Thank you for shopping with Tanusha Jewels.